Chase Bank

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(7)

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1575 E Henrietta Rd
Rochester, NY 14623
Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Reviews

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1.07 reviews
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Sarah H.
12/3/2022

terrible customer service. truly awful. told me to go online but online doesnt help either. will be canceling my account over this. don't open an account with chase, they don't care

Stephanie R.
3/6/2023

Just like at the other review...horrible customer service. The banker (not at the teller line) was extremely rude and unprofessional. I was looking to cash a check and open an account and credit...

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Jon B.
7/13/2017

I used this branch three times in the past. Each time I went to the branch I was basically ignored, treated badly, and my transactions were messed up. The last time I went I had to spend 3 weeks...

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Taylor G.
1/18/2019

The tellers here are always so rude!! You are in customer service- it's your job to be trained on how to talk to people! I don't understand how I have not once had an easy going trip to this bank....

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Tara P.
1/12/2018

I've been a Chase customer for a long time. I have a mortgage, HELOC, business accounts, car loan, personal checking and savings accounts and a credit card with Chase. When I decided to refinance...

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