Catherine Gay Communications

Technology Impact Inc. is at the forefront of revolutionizing customer service through the development and deployment of AI-powered chatbots. These intelligent machines are engineered to provide personalized support and efficiently resolve customer issues by mimicking human-like conversations. With the capability of offering 24/7 assistance and managing high volumes of interactions, AI-powered chatbots significantly enhance the customer service experience while reducing operational costs. Despite their potential, the company acknowledges the importance of addressing challenges related to accuracy and reliability to maintain customer trust as they advance in this innovative field. Generated from the website

Springshare is a leading provider of digital solutions for libraries, offering a comprehensive range of products designed to enhance library services and engage with users online. With a team of experienced librarians and software developers, Springshare has a proven track record of helping libraries thrive in a digital-first world. Their platform, LibApps, provides affordable and easy-to-use software tools that enable libraries to create content, curate resources, answer questions, and analyze services, ultimately transforming the way libraries connect with their communities. From the popular and flexible content management system, LibGuides CMS, to the communication platform LibAnswers and the data collection tool LibInsight, Springshare offers a suite of solutions that empower libraries to provide superior customer experiences and make data-driven decisions. With over 7,500 institutional customers in 106 countries worldwide, Springshare is a trusted partner for libraries seeking to improve their online services and engage with users in innovative ways.Generated from the website