Castel Communications

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4825 Genesee St

Buffalo, NY 14225

+1 (800) 657-8215

http://castel.com

Castel Communications, based in Buffalo, NY, specializes in innovative contact center solutions designed to enhance customer engagement and optimize agent productivity. With over 25 years of experience, the company offers scalable, cost-effective services including speech analytics, multichannel communication, and automated dialing solutions that help businesses maintain compliance while improving customer service.

Providing a user-friendly interface and advanced technology, Castel empowers contact centers to streamline operations and drive performance through real-time and post-call analytics. Their suite of services supports financial and collections institutions nationwide, facilitating effective customer interactions and ensuring operational excellence.

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