Viola J.
11/6/2024
Sales a great Carpet beautiful. Installers broke my Tiffany lamp. Didn't notice until they left. Contacted installers and have been given the run around. They also put a huge hole in one of my...
Carpet Factory Outlet
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(4)
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3001 Ridge Rd
Buffalo, NY 14224
Carpet Factory Outlet is a family-owned and operated flooring store that has been serving Buffalo and Western New York since 1970, offering a wide range of flooring options, including carpet remnants, area rugs, laminate, vinyl, and hardwood. With over 500,000 square feet of carpet and 75,000 square feet of laminate, vinyl tile, and hardwood flooring in stock, customers can expect factory direct prices and professional installation within 48 hours.
The company prides itself on providing free in-home estimates and a knowledgeable sales staff ready to assist customers in finding the perfect flooring solution. Celebrating over 40 years in business, Carpet Factory Outlet has earned a Shopper Approved rating of 4.9 out of 5 based on customer reviews, reflecting their commitment to quality and service.
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Reviews
2.04 reviews
Calene M.
6/6/2017
I wish that I could give zero stars. After paying in full(before the install) I was told that my carpet was going to be installed a week later than expected due to them being short staffed. That...
Nicole H.
8/16/2018
Do not buy carpet from here. They installed the wrong carpet and when I called to complain they said that was what was written down and on my receipt is just a bunch of numbers so I can't prove...
Alana F.
9/6/2017
I have absolutely nothing but disgust and outrage for the work that was through Carpet Factory Outlet on our new home. The install, that was supposed to be completed last week Tuesday, is being...
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