CareMount Medical

It's been renamed Optum, same font and color as a phone service. Why I don't know. The waiting areas are clean and quiet. The front office staff is polite and professional . The medical staff...

I went to Optum urgent care and was there for 2 1/2 hours to ultimately be told that I should have gone to an emergency room Granted it's a Sunday but if they can't give you equal treatment to a...

WORST! It's awful trying to get through to make an appointment. I've been on hold for 45 minutes trying to get a refill. 8 months out for a mammogram or any other appointment. PAY PEOPLE so you...

Great staff but the CEO and customer service executive are horribly ineffective. You still cannot connect to the allergists office after several years of complaining. I hate leaving one star...

I've been a patient with MidHudsonMedical since 1970 and went through the changing of this facility with no problems. Now Caremount (Optum) is terrible to get a person to answer the phone. You...