Capital One Bank

Very pleased with the accounts Capital one offers. I have been with them many years and have enjoyed the perks and benefits. Interest rate on 360 performance savings account is 4%! That's a CD...

Capital one will hold you responsible if their mobile app has a glitch! Charge you late fee and interest. Even though they had a system error because " you made the choice to use self service"....

The teller was so pushy unprofessional and uneducated. She (V. ) kept insisting on me doing a mobile deposit. I explained to her I rarely get checks and I was in town anyways. V continues to push...

The customer experience was so bad. I was waiting to sit with a banker for over 30 mins and then I went to do a transaction with the teller and Alexa had no expression on her face. I tried being...