Call Intelligence

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1618 Lenox Rd

Schenectady, NY 12308

+1 (845) 567-9317

https://callintel.com

Call Intelligence is a leading company in Schenectady, NY, specializing in Transactional Analytics for caller-system and caller-agent interactions. With over 23 years of experience, their team of seasoned analysts maximizes productivity, efficiency, and quality in various industries such as Entertainment, Telecommunications, Government, Healthcare, Financial, Transportation, and IT projects.

Using proprietary tools, Call Intelligence helps clients improve the structure of interactions between call center agents and callers, aiming to create consistent, productive, and informative relationships. Their focus on transactional intelligence enables clients to secure loyalty, increase revenues, and reduce the cost of acquiring and servicing customers.

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