Pauline B.
7/31/2025
I dropped off a dress I wanted to wear to a wedding, and was told to pick it up three days later. Three days later and the dress was not there, staff was incredibly rude and unapologetic about the...
ByNext - Union Square
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20 E 12th St
New York, NY 10003
Discover premium dry cleaning and laundry services with ByNext at Union Square. As a top choice for convenient and reliable garment care, our expert team ensures your clothes receive the best attention. Enjoy a spotless and fresh wardrobe with personalized service tailored to your needs. Trust ByNext for a seamless experience in Union Square today.
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Reviews
1.511 reviews
Sophie D.
5/13/2025
I will never use this service again. Every single time I use them, they reschedule my order for no reason, and they change the dropoff date to DAYS later. The support staff is very rude. I receive...
Jason B.
7/3/2025
This is a faux tech-enabled business. The have slapped a poorly designed front end on an almost non-existent backend and then done nothing to train or ensure adoption by the dry cleaners...
Tim E.
2/13/2023
They destroyed my Burberry sports jacket, then stonewalled me for three months, then claimed I put the huge oil spots on the jacket, then claimed that the jacket was old and it was the color...
Emiko H.
6/30/2023
Great house cleaning service. Claudia is always responsive when booking appointments.
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