Pauline B.
7/31/2025
I dropped off a dress I wanted to wear to a wedding, and was told to pick it up three days later. Three days later and the dress was not there, staff was incredibly rude and unapologetic about the...
ByNext
Open
(11)
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20 E 12th St
New York, NY 10003
ByNext is a leading eco-friendly cleaning service based in the United States, offering a seamless experience for dry cleaning, laundry, home cleaning, and alterations directly to customers' doorsteps. With a commitment to sustainability, ByNext utilizes non-toxic cleaning methods and electric bikes for delivery, ensuring a minimal carbon footprint while providing premium care for garments.
The company prioritizes customer satisfaction through its transparent tracking system and free pickup and delivery, guaranteeing high-quality results without the hassle often associated with traditional cleaning services. ByNext's mission is to promote a greener future by eliminating harmful chemicals and embracing reusable materials, making it a trusted choice for eco-conscious consumers.
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Reviews
1.511 reviews
Sophie D.
5/13/2025
I will never use this service again. Every single time I use them, they reschedule my order for no reason, and they change the dropoff date to DAYS later. The support staff is very rude. I receive...
Jason B.
7/3/2025
This is a faux tech-enabled business. The have slapped a poorly designed front end on an almost non-existent backend and then done nothing to train or ensure adoption by the dry cleaners...
Tim E.
2/13/2023
They destroyed my Burberry sports jacket, then stonewalled me for three months, then claimed I put the huge oil spots on the jacket, then claimed that the jacket was old and it was the color...
Emiko H.
6/30/2023
Great house cleaning service. Claudia is always responsive when booking appointments.
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