Brooklyn Tow Pound Facility-Nypd

I decide to take advantage of a day off from work for a national holiday to get a haircut. I come back from the haircut, and the car is gone. Great. Tip: Parking regulations are NOT suspended...

Complete morons! Horrible service, rude and no air conditioning in 100 degrees. A person fainted in the heat and needed an ambulance.

Horrible. There was no where to sit. The bathroom light doesn't work, there was no toilet paper, or soap, or paper towels. The line was very long, and they had only two people working despite...

Service was horrendous. I incurred a 300$ "heavy tow fee" even though it's just a midsize sedan. In total it was 500$. Completely unprofessional. Rude crude and obtuse.

Jennings amazing customer service is why I am leaving this 5 star review. I had a crazy situation going on with my car and she could see I was stressed and went out of her way to make me feel at...