james w.
8/13/2012
Got two SIM cards. One worked dandy. The other did not, despite multiple calls to tech support. 6.5 weeks later: "We have not heard back about whether it's posted, can't refund." So I called...
Brightroam
$$
(10)
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5500 Main St Ste 102A
Williamsville, NY 14221
Brightroam is a travel service company based in Williamsville, NY, offering a range of solutions for seamless connectivity while abroad.
With a focus on providing reliable and secure communication options, Brightroam enables travelers to roam fearlessly and stay connected wherever they go.
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Reviews
1.010 reviews
Margo T.
11/21/2012
I purchased a phone and a sim card for France with high hopes. I had it activated but could not get the service to work when I arrived in France. After a call to their customer service they...
Eric Y.
12/18/2013
I bought SIM cards for France from Brightroam, two years in a row. The first time worked ok. The second time they didn't cancel my service when I called in and made the request, they later...
Chris P.
12/18/2012
Absolutely the worst customer service I have ever experienced. I had used them for years with no problems, but when a problem with a new SIM arose (due to an error on Brightroam's part) I got NO...
Carene R.
12/28/2012
I bought a card for Italy in Sept for 3 weeks. It did not work either. I was on a cruise ship so did not have access to a phone to call Brightroam - so for ten days I had no...
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