Brian Downes - State Farm Insurance Agent

I work with Erika Vasquez. She makes my life that much easier. She is a pleasure to work with. Always is fast to call me back, someone I can rely on to get the job done. She is amazing. I can't...

Terrible customer service. I tried for months to get a refund after they mistakenly charged me for spousal coverage, even though I don't have a spouse and sent several messages to them. Mike lies...

- [ ] Brian Downes should not be in the insurance industry. They lack customer service, accountability and business ethics. In the process of purchasing a new vehicle, I contacted Brian Downes--my...

Constant issues: * I leased a new car from the dealership, several months later I'm told I never had a photo inspection. The dealership sent me documentation that they set up the insurance with...

In March, I noticed that my policy amount increased by about $20, but didn't question it since everything has gone up. Then I noticed that the policy amount increased again in April by $50. I kept...