Benefit Resource

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245 Kenneth Dr
Rochester, NY 14623
+1 (585) 424-5200
https://www.benefitresource.com

Benefit Resource, based in Rochester, NY, is a leading provider of pre-tax and COBRA administration services for employers and participants. With a focus on maximizing savings and simplifying benefits, Benefit Resource offers a range of flexible spending accounts, health reimbursement accounts, commuter benefit plans, and more.

Backed by experts and cutting-edge technology, Benefit Resource is dedicated to delivering premier ongoing support to help employers and employees navigate the complexities of employee benefits. As a trusted partner in the industry, Benefit Resource is committed to providing exceptional service and innovative solutions for all their clients.

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1.091 reviews
C W.
1/1/2021

This company handles my employer's pre-tax benefits. I've been with this employer, and using BRI's FSA and commuter benefit services, for about 18 months. So far I've been really happy with their...

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Daniel V.
7/11/2025

Their system is horrific, customer service is abysmal. You get a runaround to get reimbursed and have to submit itemized receipts several times. Getting in touch with customer service takes time...

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Chris C.
7/23/2025

I'm an administrator for a parking benefit. The spreadsheet they require each month is unduly complicated. Even worse, the requirements for submitting the spreadsheet on their website is a...

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Melissa J.
6/16/2025

This company is a SCAM!!! Will not pay claims and will not reimburse my money. Do NOT use this company!!!

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Avis J.
5/19/2025

Well...Let's hope this posts with zero stars (nope...it won't), as this is, by far, the worst "benefits" company I have ever had the displeasure of dealing with!! I have made FOUR submissions on...

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