Astound | Long Island City

I've been a subscriber for almost 10 years now and have been happy with the service. It's been quite reassuring all those times TWC lost connectivity in my building that RCN had remained fully...

The broadband service is decent. The billing and customer service is horrendous. Each call or chat with customer service takes a minimum of 30 minutes due to excessive long waits. The same issue...

They start charging $120 after the first year when offer was $45 price for 2 years. THE BIG SCAM!!! And then they don't let you switch for another provider. I haven't switched for another...

I now understand what it means to be a Karen because of Astound. You will have to wait at least 30 minutes to get ahold of someone after you click through a grueling 5 minute automated menu. I...

Don't ever take Astound service. They are big SCAM. They will lure you with false offers which they never give you. I was told $45 bill all-inclusive and 2 months free but they instead sent a bill...