I have never responded to other reviews when writing my own. I don't recognize the person that they're writing about... at all. I have gone to Alteration Concept for over ten years. I've had...
Alteration Concept
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Alteration Concept is a premier tailoring service located in the West Village of New York City, catering to the needs of both individuals and major companies. Specializing in a wide range of alterations, they offer expert services for trousers, blazers, dresses, skirts, shirts, and special items like leather and bridal wear.
The team at Alteration Concept is dedicated to precision and craftsmanship, providing tailored adjustments such as hemming, tapering, and custom fittings to ensure that each garment fits perfectly. With a focus on quality and attention to detail, they are committed to transforming clothing into well-fitting pieces that enhance personal style.
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Reviews
Very unprofessional experience. Chung is extremely rude + condescending and not honest. He lied to me about the store being closed (which I popped my head in and saw was not the case), never...

My main gripe about this place is the customer service. There are two Asian guys who work here - a taller/younger guy, and a shorter/older guy. The older guy is, without a doubt, rude on every...
Couldn't be bothered condescending service. Poor understanding of construction. Wouldn't trust this guy with my items.

Excellent customer service! I needed buttons sewn on to a jacket and they comped me. I will be back with clothes I need tailored! The two gentleman I interacted with were professional and nice.