Adirondack Bank

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(5)

2817 Genesee St
Utica, NY 13501
5-Star BauerFinancial Rating BauerFinancial star ratings classify each institution based upon a complex formula factoring in current and historical data. The first level of evaluation is the capital level of the institution followed by other relevant data including, but not limited to: profitability, historical trends, loan delinquencies, repossessed assets, reserves, regulatory compliance, proposed regulations and asset quality.

Reviews

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1.55 reviews
Greg C.
10/22/2013

Excellent employees and customer service (when they're open). Average banking options and account features. Very poor online banking service, website has awkward navigation. Seems very outdated.

Corey C.
4/5/2024

Can't log in anymore without typing in annoying codes from my phone despite using the same device and browser every time. No codes not being sent. Disputes also not taken seriously here either....

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Denise R.
10/2/2017

Worst new account experience. It's been over two weeks and I still don't have my debit card. My deposits take a ridiculous amount of time to post to my account, and today I called and went to a...

Dan B.
6/28/2018

Crappy bank. Slow, staff lacks the necessary knowledge to adequately serve the needs of their customers, seems like nothing gets done here. They closed my account because I called about when I was...

Jessica M.
12/22/2015

I had ordered a replacement card over a week ago. I stopped into this branch office the day after I ordered it and the lady I spoke with told me that I was going to be mailed the following day....

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