
My dogs have been going to Golden Touch Pet Grooming since before I even met my husband. I could not recommend anywhere else! My big yellow lab is terrified of getting his nails trimmed but even...
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Golden Touch Pet Grooming in Albuquerque, NM is a grooming place that has received a mix of positive and negative feedback from customers. The strengths of Golden Touch include their professional and friendly staff, affordable prices, and ability to handle dogs with anxiety. However, weaknesses such as inconsistency in service quality, failure to follow up on appointments, and potential unprofessional conduct by a staff member need to be addressed to improve the overall customer experience.
Customers appreciate the courteous and professional attitude of the groomers at Golden Touch, as well as their commitment to treating pets like family. The affordability of their services and the quality of grooming shown in before and after photos are also notable strengths. However, negative feedback regarding damp fur, inconsistent grooming quality, and a lack of follow-up on appointments highlight areas for improvement in order to provide a consistently positive customer experience.
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My dogs have been going to Golden Touch Pet Grooming since before I even met my husband. I could not recommend anywhere else! My big yellow lab is terrified of getting his nails trimmed but even...
If I could leave more than 5 stars, trust me I would!!! Booked an appointment for our cat Rudy with Danielle. Although Rudy is a very social, friendly, "dog-like" cat, it was his first...
I am so happy with the grooming Job they did on my husky! He came out great for the holidays. My husky whines and howls a lot, but they stayed patient and talked to him like a person, so they...
Our fur baby came home with multiple wounds after his grooming appt. the groomer was Julia and the owner that promised us a refund was Danielle. I sent the photos to Danielle to show how terrible...
I was looking for a place that would cut down my dogs nails at a reasonable price and they did exactly that. I brought her in with a muzzle as she's defensive when it comes to others cutting her...
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