Every time I've had the slightest issue, I've come to this Verizon. They've changed staff over the years, but have always attended to my needs. I had an issue with my screen protector, which...
Julie K.
9/2/2022
(6)
Every time I've had the slightest issue, I've come to this Verizon. They've changed staff over the years, but have always attended to my needs. I had an issue with my screen protector, which...
Nicely located within Menlo Park mall. Being in the mall, they have very less employees to help customers. Wait time is longgggg.. no one even asks anything once we enter .. their products are...
friendly, knowledgable. Sometimes a little late as they are thourough with all customers.
Customer service is incompetent and rude. They have no idea what they are doing and while you are in a store they call an online support. They changed the SIM card on my phone with someone else...
I was very happy to come in for help and find Kris. He is a very polite and helpful young man. Even though my problem couldn't be resolved there, he went out of his way to try everything...