Steve Madden

I have Never been so pleasantly pleased I went in to purchase a pair of shoes and not only were the shoes on sale but the women at the counter was so pleasant that I went back and bought two more...

I am pretty sure whoever manages or trains the associates here is not doing some things right. My experience started when I was waiting 5 minutes for someone to get the shoes I had for sizes...

I actually used to work here and my coworkers treated everyone so great! We always had smiles on our faces, greeted everyone and received the best compliments! With a busy day and carrying boxes...

I'd recommend going here for the shoes, not the service. For some reason, the staff is never that helpful. They're very young & sometimes seem more interested in talking to each other than...

My post is regarding customer service. I've gone here multiple times & honestly have to reconsider. The staff is so rude to the point it makes you feel uncomfortable. They are mostly young people...