SNP GL Associates

Princeton Information Ltd is a reputable company based in Jersey City, NJ, specializing in providing a range of information technology services to clients across various industries. With a focus on delivering tailored solutions and expertise in the field, Princeton Information Ltd is known for its commitment to quality and customer satisfaction. Generated from their business information

MetaCaseDesk is a specialized HelpDesk ticketing and case management solution designed for organizations utilizing Microsoft SharePoint 2010 and 2013, as well as those who prefer cloud options through MetaOption. The platform offers a customizable dashboard, intuitive web portals for both support users and customers, and robust features that streamline ticket management while ensuring data security and compliance. With capabilities such as SLA configuration, email ticket creation, and advanced filtering options, MetaCaseDesk enhances operational efficiency by providing transparent tracking and reporting tools. Its flexible authentication modes and the ability to create custom fields allow businesses to tailor the solution to their specific needs, ultimately improving both employee satisfaction and customer service outcomes. Generated from the website