REI Recreational Equipment

Went in, salespeople solid for pickup and at the cashier, or asking if I needed help multiple times as I walked through the store. People like to work here, it seems. Changing rooms are buzz for a...

Interesting visits.Years ago I went to the store and the staff were no where to be seen. Recently I returned, I was in to SHOP! :). A staff did ask if they could help me but they just had other...

Horrible customer service. The skinny tall man with dark hair was very rude and condescending. Horrible customer service. Had to ask to refund because I didn't want to give him my money.

I go to REI perhaps once every five years, and it's usually because they have something I can't find at an outdoors place that's much closer to me. While the merchandise is often pricey, if I can...

I dropped my bike off for service and spent about 20 min going over the work and bike setup with the mechanic. I was told they'd need a few days to complete the work. I got a call a couple of days...