Pottery Barn

Furniture is very expensive but poor quality. I have a sofa that after a few years of light use is sagging . I also purchased a media center with a top piece that is warping after 2 years of use.

Horrible customer service. Delivery scheduled, took off of work, then delivery never showed up. They claim my sofa was lost and they have no clue where it is. Contacting customer service does not...

The place for curios, kitsch and larcenous pricing. I must have browsed in this mall stalwart on countless occasions killing time before a movie at the adjoining AMC theater and have never seen...

Shocking service ! I would not even give them one star. They don't deserve to be in business. Never ever buy furniture from them. You wait for months and then they have the audacity to send...

If you want furniture delivered on time, do not go to Pottery Barn. I ordered a sofa that was to be delivered in May and is now September. calling customer service does nothing. If you can't...