Philly Pretzel Factory

Better customer service training of employees needed. Sign in window advertised "teacher specials" and then employees know NOTHING about it, saying it's "from corporate." OK -- and that is why...

Horrible. Got home and spreads were moldy and pretzels mushy. Woman manager was nasty and rude. Overpriced. Next time I'm going to Wawa for fresh baked pretzels

I admit I'm a a hair torn between 4 and 5 stars, but ill be nice and give them 5 haha! We have ordered from here a few times for various parties at my SiL house in Brick. Its 5 minutes from...

Be aware, you will encounter the crack head lady that opens the store and is Big Mad she has to work. Maybe if you allowed people to place orders online in advance you would better understand...

I just left the Silverton location and experienced the worst customer service ever from the woman who opened up the store at 10 a.m. I was the first customer, and she was so rude. I downloaded the...