home internet is spotty, price plans force you into higher price Wifi options if you stream.
Optimum
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This Co. has lousy Csr service, and the worst dvrs of any cable company that I have ever dealt with. I have had 5 different DVR's, and have had the same problems with every one of them. When...
They could stop engaging in unethical practices like wanting to charge me more for a lower service option and not being able to clearly explain why other than saying I would be "losing my...

Employee MJE needs an attitude check. I've worked in customer service for years and would never treat someone the way she did. Her colleague (who I assumed was a supervisor on duty) said nothing...
I wish there was a ZERO star option. I called to cancel my Optimum internet and mobile service on 9/10/2024 and after speaking with 10 people over the course of 6 months I am finally free from...