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Vicasso is a leading provider of Salesforce applications designed to enhance case management and improve customer service efficiency. Their suite of tools, including Email to Case Premium, Case Merge Premium, and Simple Survey, helps organizations streamline processes, reduce service costs, and boost agent productivity across 25 countries.
With a focus on eliminating friction in case management, Vicasso's solutions are trusted by service leaders and Salesforce experts alike. Their products are highly rated on the Salesforce App Exchange, demonstrating a commitment to delivering exceptional customer experiences and operational excellence.
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