ID Care - Randolph

I have no problem with the doctor or his physician's assistant, but the office is not very responsive. I called about a very important matter concerning medication and did not get a call back...

Can't pay bill via website, despite what my statement says. I had to create a profile for no reason when I will still have to call and pay the bill via a live person. Not sure I'd ever want to...

We waited 3 hours to see the doctor for a vaccine - 3 hours! If they were short staff then they should call patients and ask if they want to reschedule. We were not the only ones frustrated with...

Showed up with pnemonia and they tell us to leave office (empty waiting room) and go stand outside in hallway until the nurse has time to get a room ready. We had an appointment....wouldn't they...

Dr Allegra and Nurse Dannie are amazing, truly caring, and compassionate. In 20 years, I have never had a doctor call me at home just to see how I was doing. I couldn't believe how concerned...