Nice place but very poor customer service. They make seniors wait for repairs and make promises they cannot keep on when repairs will be completed. They need more experienced managers on duty...
Horizons at Franklin Lakes Apartment Homes
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If I could rate this property "0" stars, I would. Basically, you will be dealing with a slum lord who is taking advantage of people over 55. The customer service is practically non-existent....
In June a water pipe burst causing 3 families to be displaced over 6 months. Before the renovations could be completed another pipe bursts in the same me building displacing 3 more families....
I've lived all over the US and never had any issue with missing belongings, except for here. It's a disgrace. Last year during the holidays there was an unauthorized attempt to access my unit with...
Nice apartments but terrible customer service!! They don't return phone calls even when promising to. Do not answer the phone after multiple attempts several days in a row during business hours....



