Home Service Network

I was worried reading these reviews, but I had a very smooth experience. Samsung's phone customer service was top notch when I called and they covered the TV repairs under warranty. They told me...

If your warranty company assigns you to this servicer, say no and insist on getting someone else. Waited weeks to finally get an appointment time (they will text you and send ghost emails claiming...

Apparently Samsung uses this terrible company to fix their appliances. They don't honor their appointments. And I when I tried calling, I was on hold for 15 minutes before being hung up on....

I'll reiterate what another reviewer said - if your warranty company assigns you to this servicer, say no and insist on getting someone else. I had HSN out to fix my Samsung Washing Machine and...

terrible Samsung called them to repair my refrigerator and thay never showed up twice and never called back to tell me their not coming either on both of these appointments and thay also closed....