Fireplace Place of Summit

Fireplace insert was delivered weeks after promised date. Leaks gas after a year of use. They take days and days to return phone calls. They want to charge a hefty fee to fix it. A reasonable...

They had closed and moved; did not update website or Yelp. Will hunt down another option, but this time will call first.

I drove 30 minutes to visit their store today - The hours posted on their door and online said they should have opened half an hour earlier- no one there and no one answered the phone

I called looking for a screen and was pleased to find they had what I was looking for, with the right price. After confirming their closing time, I told them I would be there to purchase it...

Nice showroom but very disappointing customer service, rude, disoganized and unlikely to return calls except to make a sale. The gas log lighter which they intsalled in my home several years ago...