Essex Heart Group at Summit Medical Group
Service Management Group (SMG) specializes in Unified Experience Management, leveraging a unique AI-native platform named Ignite to enhance brand, customer, and employee experiences. By focusing on gathering real-time insights and turning them into actionable recommendations, SMG empowers businesses to design better experiences and foster stronger loyalty.
The company serves a variety of industries, including restaurant, retail, consumer packaged goods, consumer services, and hospitality, helping brands engage customers early in the design process. With a commitment to data-driven decision-making, SMG enables organizations to implement continuous improvement strategies that ultimately enhance overall performance and drive financial success.
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