CSL Plasma

Just donated for the first time today. It takes a little while for your first time, as they're thorough with the screening process and informed consent. The staff here are amazing! Everyone was...

Donor fees have been reduced as of October. Doesn't make any sense if you are trying to attract donors. In addition, in general and in my opinion wait times have increased. I have been going to...

Facility is very dirty, and infested with bed bugs. Donors beware Always garbage on the floor. Filled to the brim garbage cans as an arm rest while lying on bed donating. Blood covered...

I do have to give Amy credit... she was helpful in getting my address updated and also was nice enough to let the line of people know that there would be a long wait because of short staffing...

So, having received an email regarding my review, I was told the usual "sorry you had a bad experience, please contact us" corporate playbook response. I did so, but there is no record of a email...