Cold Stone Creamery

Went to Cold Stone at Holmdel NJ tonight at 7:45pm. Daughter just came back from NY, hoping to enjoy some ice cream as father and daughter. Waited for 25 minutes for our turn. There were 3...

This place went completely downhill. They accept orders for items they don't have. They refuse to substitute. They don't speak English making it impossible to communicate. They don't use gloves...

It's 6:30pm on a Thursday's and I decided to go to Cold Stone. When I got there it was 6:40pm he said (since there was only one person there working) said that the store was closed when it was...

Absolutely disappointed--two years in a row I went to this Cold Stone location on August 3rd to pick up a birthday cake for my husband. Both times, I arrived right at their posted opening time of...

Paid $100 for a cake that looked like it was decorated by a toddler. Been getting cakes there for ages and they changed ownership and the cake decorator that was there previously left. Horrible...