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TM Claims Service is a claim settling agent who provides cargo insurance services. It is a part of Tokio Marine & Nichido Fire Insurance, which provides marine cargo insurance plans in collaboration with transportation and banking companies. Tokio Marine & Nichido Fire Insurance has more than 250 settling agents who offer claim settling operational services. The organization serves clients in Africa, Europe, Russia, Middle East, North America, South West Asia and South East Asia. It provides letters of credit, loading and shipment options. Tokio Marine & Nichido Fire Insurance works in partnership with agents, and local communities and maintains a CSR report.

Tokio Marine Management manages the operations of Tokio Marine & Nichido Fire Insurance Company and its several affiliated US insurance companies, such as TM Casualty Insurance Company, Trans Pacific Insurance Company, TM Specialty Insurance Company and TNUS Insurance Company. TM Claims Service, a wholly owned subsidiary of Tokio Marine Management, provides specialized claims settling and loss control services in the areas of transportation, general cargo, auto, products liability and overseas travel accident insurance claims. Tokio Marine Management employs underwriters, claim adjusters and loss control specialists. It serves clients in various industries, including consumer and industrial electronics, communications and entertainment, finance and investment, commercial construction, hospitality, real estate, steel manufacturing and retail.