David A.
6/13/2018
i actually do not know much about the company yet but - have wasted 30 minutes with 5 different phone numbers trying to get a live voice to help me!!!...(i am a new customer...inherited the account)
Brighthouse Financial
Closed
(55)
334 Madison Ave Fl 3
Morristown, NJ 07960
Brighthouse Financial, located in Morris Twp, NJ, is a leading provider of annuities and life insurance in the United States. With over 2 million annuity contracts and life insurance policies in force, they offer a range of products designed to help individuals protect their retirement savings, secure steady income, and provide long-term financial protection for their loved ones. Brighthouse Financial is proud to be a Fortune 500 company and is committed to helping individuals navigate market volatility and achieve their retirement goals.
Their product offerings include Shield Level Annuities, which provide a level of protection against market volatility while offering growth opportunities, and Brighthouse SmartCare, a hybrid life and long-term care insurance product that helps individuals plan for future long-term care costs. They also offer Shield Level Pay Plus Annuities, which help individuals determine if they will have enough income in retirement and fill any gaps. With a strong focus on customer satisfaction and financial security, Brighthouse Financial is a trusted partner for individuals looking to protect and grow their retirement savings.
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Reviews
1.055 reviews
Helen S.
3/29/2025
The level of INCOMPETENCE is out of this world. We have wasted 3 whole days on the phone with Brighthouse getting WRONG information. One phone rep after another...... STUPID, uneducated,...
Kerry F.
7/2/2025
May very well be the worst customer service experience i have ever had. While trying obtain a form I was hung up on 3 times. Put on hold while they attempted to find the information, never to...
Van S.
6/24/2025
Brighthouse Financial - get it together! Your customer service and administration is unacceptable. Do better!!!! (And buyers - beware!)
Dionna M.
4/15/2025
I Do Not recommend this company at all. This company lied and said my grandmother didn't have an insurance policy there the first time I called. I called back with the policy info again, they told...
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