Apple Rockaway

Well- today I got THE most amazing customer service dude and dudette who resolved all problems as they were able to find the lost fedex delivery and hand me the repaired watch in the store! Much...

Johan the "team leader" refused to give me my paid for Apple products after driving over an hour to get there then waiting in line for 15 minutes. Brought my order number and government issued ID...

I witnessed one tech dude, his name was Nick, had blonde hair and a brown beard--he was super condescending to an older woman, she claimed to have issues with her device and he completely...

I'm an Apple guy (except for watches). This local shop has earned my business because the staff is well trained, low pressure, and professional. I just upgraded my laptop and the tech save me...

Shout out to the Apple Store in the Rockaway Mall. We went in to purchase a gift. But also needed to charge my laptop - traveled to NJ and forgot to pack my charger. We got there around 11am on...