Naomi D.
12/6/2021
Customer service is HORRENDOUS. Be prepared to wait an hour to speak with someone. I am canceling my insurance this is not worth the headache. ****UPDATE- a customer service rep contacted me...
American Water Resources
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(226)
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1000 Bishops Gate Blvd Ste 301
Mount Laurel, NJ 08054
American Water Resources (AWR) is a leading provider of service line protection contracts to homeowners in 43 states and Washington, D.C., with over 2 million contracts currently serviced. With a track record since 2000, AWR boasts a high customer satisfaction rate and an A- Rating from the Better Business Bureau.
Through municipal partnerships with organizations like the New York City Department of Environmental Protection and Nashville Metro Water Services, AWR extends its protection contracts to homeowners. A trademark of American Water, AWR operates independently and offers optional programs that are not provided or guaranteed by American Water or its affiliates.
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Reviews
1.0226 reviews
David W.
5/13/2025
My protection plan started at $16.99/month in September of 2021 for all three plans (sewer line, water line, & in home plumbing). The current rate we have been paying is $30.99/month. When we...
Aimee K.
11/19/2024
If I could give zero stars I would. DO NOT get sewer, plumbing or waterline insurance from this company. My husband and I signed up for their Water Line, Sewer Line and In-Home Plumbing Emergency...
Bob R.
10/7/2025
Do not purchase this insurance, you will not be happy with it. I filed a claim for a plumbing problem and it was a terrible experience. First there were many problems scheduling, and it took about...
Jim M.
8/13/2025
Wow!! What a horrible company to deal with! Clear, consice English speaking representatives are very hard to come by. I have been paying about $50 per month for water line and sewage line...
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