Xfinity Store by Comcast

My experience here had some positives as well as negatives. Comcast tech support suggested that I trade in my modem/router for one that would allow me to access the faster bandwidth that I already...

Terrible and rude customer service in the store! No patient and lack of knowledge even at the base level!

I took my neighbor to the Comcast store in Nashua. Was checked in immediately and after about 15 minutes my neighbor and I met with Richard. Her husband had recently passed and she was eager to...

I know cable companies get a bad rap because the prices are so high, but every customer service experience I have had here has been positive. I always leave there feeling like I got what I came in...

1. I spent easily 4 hours on the phone this week trying to get things fixed. They have an awful automated system to get you to the right department. I was bounced around to several reps,...