Unitil Energy Systems-Capital

Unitil employee Wanda is an outstanding customer service worker. Very nice and helpful. Wish more customer service representatives were this nice. 5 stars not changing my mind. Mike Reynolds

Expensive company, constantly raises the rates, but not much to show good reason why. There were tree limbs on my wire, and because the limbs were not on the street they told me it's my problem....

Unitil is a monopoly and knows it. Their website keeps getting worse. Since last year they haven't accepted online credit card payments except through a third-party site that requires a tedious...

Good luck trying to reach Unitil by telephone. You sit for hours listening to them tell you how important your call is to them. After waiting all that time, I am cut off and it starts all over...

Arrogant and greedy, Unitil would not fund a proper storm response or even provide updates to consumers, leaving some of them without power for two weeks in the middle of winter with no...