T-Mobile Experience Store

I had a problem because I have two accounts, one a postpaid phone and one a prepaid tablet. I was having all kinds of trouble whenever I wanted to add data to my prepaid account. I could never...

Terrible customer serviced. The two reps who were helping me mumbled under their breaths to each other the entire time. When I asked if there was a problem, they ignored me. It was obvious that...

If I could give zero stars I would. My husband and I went here today in which we were completely ignored! As I work in customer service, you at least acknowledge your new customers walking in...

I've been a T-Mobile customer for maybe 12 years or so. I've always preferred in store vs dealing with 611. Although I miss the location off south broadway, I love the new location in the Tuscan...

This review is more directed towards to corporation of T-Mobile. They have awful customer service and I am appalled at their policies that appear to be designed to make being a former customer...