Went in to upgrade my phone, process was fine but the associate forgot to mention the fact that he added on a whole bunch of other services onto my new device which I in no way wanted. They could...
AT&T Store
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Called the Store, but call went to the service center where I was issued a new number on a new phone on an existing plan. Was told to go to store location, and pick up my Sim card. I asked, as I...
Our experience borders on FRAUD, and it seems like many of the others shared here do as well. Registering with Yelp was easy, and this AT&T store made you unhappy enough to share a review. Now...

Had to go into store today after trying for months to fix over $300 (via chat) in charges on my bill that I shouldn't have been charged. I had proof of all my chats where they said they would...
The worst! The woman there just keeps the door locked and her kid sits there with her. I went yesterday, waited for 20 minutes outside the locked door while she was going to the bathroom, but she...