Pep Boys

Came in to have my brakes checked out since I was having a few minor issues. On the way in, I spoke with a customer on his way out singing the praises of the new management's honesty. Turns out...

Scott Collette CEO Congratulation: I hope you can do better for Pep Boys than your predecessor. Please review my communications with your company I am in excess of 100% dissatified with Pep boys...

Update: 4 months after service for full brakes and calipers my driver front is grinding again. Can't wait to see what they say when I bring it in this week..... I ended up taking it to a...

I didn't have a bad experience. I'm glad they weren't busy and the lady inside was really nice. Thankfully I didn't have to pay for new breaks. Overall it was a good experience for me.

Todd actually got down and dirty and also said that I needed new calipers because the heat from blah, blah, blah....got a second opinion from Firestone on Maryland & Flamingo and they inspected it...