MetricNet LLC
MetricNet LLC, based in Incline Village, NV, specializes in providing comprehensive benchmarking solutions for contact centers, service desks, and desktop support groups. Their offerings include cost, quality, and service level metrics tailored for organizations operating internal support functions as well as those outsourcing to managed service providers.
In addition to benchmarking services, MetricNet offers a variety of resources such as sample reports, case studies, and educational materials to enhance performance and drive client success. Their extensive resource library features downloadable tools, whitepapers, and on-demand training courses designed to support professionals in the industry.
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