Michael C.
10/14/2023
Wanted to give Tony, Amber and the entire team a 5 star review for not giving up on me . They are true to their word and made it right for me on some warranty repairs . Love the hot tub and highly...
Hot Spring Spas
Closed
(36)
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527 Fairview Dr
Carson City, NV 89701
Your Spa Store, located in Carson City and Lake Tahoe, NV, has been a leader in relaxation and customer service in the hot tub and spa industry since 1980. They offer a wide range of high-quality products, including Hot Spring spas, HydroPool hot tubs, swim spas, gazebos, and various spa accessories, all designed to enhance the well-being and enjoyment of their clients.
With a commitment to exceptional customer care, the owner, Tony Grasso, emphasizes the importance of personalized service and expert installation, ensuring that every customer enjoys a rejuvenating experience. Your Spa Store provides innovative features such as automated covers and advanced water care systems, making their hot tubs a perfect choice for both leisure and health benefits.
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Reviews
2.536 reviews
Michael S.
7/16/2021
We regret purchasing from this company and here's why: 1. While shopping here, we inquired about the tax dedications in relation to chronic back conditions. Charlene asked her manager who came...
Nadeen S.
8/12/2023
Mark and team were great. We purchased a hot tub here a year ago and then had issues with the Smart Cover we purchased along with it. Even though the manufacturer didn't honor the warranty, Mark...
Mike T.
4/4/2020
Poor communication and customer service with more interest in their ego and pride than the customer. Mark came off arrogant and has poor customer service skills. When you're making a big purchase...
Lacie T.
4/4/2020
Terrible customer service. Go somewhere else and save your time and money. You don't just purchase a hot tub, you purchase a relationship with the company and hope they provide excellent customer...
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