
I called their main number to schedule an appointment. I spoke with Brooke ( the AI) assistance. She asked couple of questions and offered an appointment for one hour later, same day. I was...
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I called their main number to schedule an appointment. I spoke with Brooke ( the AI) assistance. She asked couple of questions and offered an appointment for one hour later, same day. I was...
Just bought a $125,000 car only to sit in service and rentals for an hour waiting for amber to finish her social hour so she could give me a loaner vehicle. ZERO customer priority at this...
The service department is awful. Britton is rude and disrespectful. Picked up my Escalade that was just recently detailed to find handprints, oil stains, and windshield wiper fluid all over the...
Ordered a Cadillac Escalade. Waited 1 year. The price went up 3 times during that year. Those 3 price increases were added into the total cost of the vehicle, including a "market adjustment" of...
Purchased my Escalade here and purchased the service plan. I didn't realized it would so difficult to get an oil change. We showed up first thing in the morning and were told we would need an...
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