I went to Buffalo Wild Wings in Hastings, NE, the second day they were open, with my grandson. There were two lines of people. Grandson gave his order & paid. Just asI started to give my order,...

My grandson ordered boneless wings and was given the wrong item -- bone-in wings. When he tried to fix the mistake, the employee flat-out refused to either replace the order or issue a refund....

Service was slow and unhelpful--staff couldn't even manage a simple task and were rude when asked. Food came out cold, and the so-called 'fresh' chicken was clearly frozen. The interior tries for...

When I picked up my order, the manager was yelling at a high school aged employee an inch away from their face. Will not be back due to this unprofessionalism.