T-Mobile

A huge shout out for the store manager at North Reserve street store in Missoula. I ran into some issues when I switched over to T-Mobile and feeling extremely frustrated with the call center, I...

I went in as a T-Mobile customer. My Magenta status perks included Apple TV, and for some unknown reason, the subscription stopped working. So I asked the salesperson for help, and the response...

not very friendly, She suggested to get the phone at Bestbuy and work from there. Claimed she had no Pixels in stock and was unable to replace broken phone due to weird system. . Excuses excuses...

I needed a new SIM card. Promptly and cheerfully changed out with a minimum of fuss. Customer service as it should be!