I don't think I often realize how customer service in chain-shops can impact overall perception of the brand. I've been to a few City Brew locations, at least one of which has routine crappy...
City Brew Coffee - Billings
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City Brew Coffee, proudly serving the Mountain West since 1998, has built a reputation for quality coffee sourced from farms around the globe and roasted to perfection in Billings, MT. With multiple locations across Montana, Wyoming, North Dakota, and South Dakota, customers can enjoy their favorite brews both on the go and at home.
In addition to coffee, City Brew offers locally made bakery treats and sandwiches, making it a convenient stop for all occasions. With over 25 years of experience, they are dedicated to providing a delightful coffee experience that caters to a variety of tastes and preferences.
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Normally I love this city brew, I have been coming since they opened and Karley and Gabby have always been fantastic but their new staff is turning people away. Aryana looked absolutely miserable...






