Burning Stoves & Stuff

So wanted to update after the actual stove install was completed. It took longer than expected for them to get up to install which wasn't a big deal since we didn't wait until the last minute....

Horrible customer services, they do not stand behind their product or service agreement. Rude is an understatement. All smiles when the take the $ and then you cannot get them back for scheduled...

Poor customer service. No mention of add-on costs. Floor model and prices for basic ash tray and installation vary by $1000 on low end model. Instuction are deceiving and poorly written, but at...

Good selection of stoves and quality. The huge drawback is the owner is a Pain in the A$$! Thus, the customer service is rude and terrible.

went in to buy a simple part,woman behind the counter was rude,owner was a complete a-hole!Maybe it's time to retire huh jerk?