White House Black Market

Yes, I am giving a mall clothing store five stars. Yes, this store does have some pretty cringe-worthy items, a lot of their clothing is too old for me, and some of their clothing just screams...

I was just in this store at The St. Louis Galleria. I will never go back again, there was only one other customer in the store. No one said hello or offered to help me. To make it even worse a...

Customer service was non-existent. Three women who worked at the counter sat there talking when I walked in and said nothing. As I was leaving, prepared to say nothing until I thanked them for...

Their return policy is beyond ridiculous. No option after 65 days to even make an exchange at a lesser price or for store credit. And if you have received something as a gift and try to return it,...

Aieee! Do not go here if you want good (not even "great", just "good) customer service no matter how much you will and will not spend. The employees are driven by incentives. They get paid extra...