Valvoline Instant Oil Change

One of the few close safety and emissions places near my home. I showed up at 930 to get in line (2.5 hour wait). Which they said was about 30 minutes a car. However, from my point of view I'd say...

Went for an oil change noticed the guy doing it freaking out a little bit and immediately stopped pouring oil. I got home and took a look to find they spilt oil all over.

Came to this location for an odometer reading. This was my 3rd time here to attempt to get this done, previously I had been told their system was down or the only person who can do it isn't...

Ridiculous, been waiting for an hour because someone was getting a tire rotation. It's called a 15 min oil change ? Not an hour long wait for someone to get a service that they should of gotten...

We waited an hour and a half and several people asked what services we needed. When it was our turn they said they didn't have the filter for my 2020 Chevy Trax. You would think after having three...